Free delivery on orders over ৳999 anywhere in Bangladesh

Terms & Conditions

Last updated: 10-08-2026

Welcome to PharmaDesh. By accessing pharmadesh.com or placing an order, you agree to the following terms.

1. About Us

PharmaDesh is an online pharmacy operated by Pharmadesh, licensed under Drug License No. [NUMBER] issued by the Directorate General of Drug Administration (DGDA), Bangladesh.

2. Eligibility

You must be at least 18 years old to place an order. By ordering, you confirm the information you provide is accurate.

3. Prescription Medicines

  • Prescription-only medicines are dispensed strictly against a valid prescription from a BMDC-registered doctor.
  • We reserve the right to refuse, limit, or cancel any order where the prescription is unclear, invalid, expired, or appears altered.
  • Our pharmacists may contact you or your doctor to verify a prescription.
  • Controlled substances are dispensed only as permitted under the Drugs Act and Narcotics Control Act of Bangladesh.

4. Product Information

Product descriptions, images, and prices are provided for convenience and may be updated at any time. Medicine information on this site is for reference only and is not a substitute for professional medical advice. Always follow your doctor’s instructions.

5. Pricing & Payment

  • All prices are in Bangladeshi Taka (৳) and include applicable VAT unless stated otherwise.
  • We may correct pricing errors; if a price error affects your order, we’ll contact you before proceeding.
  • Payment is accepted via bKash, Nagad, Rocket, cards, and Cash on Delivery.

6. Order Acceptance

Your order is confirmed only after our pharmacist’s verification. We may cancel orders due to stock unavailability, prescription issues, suspected misuse, or delivery limitations — any payment made will be fully refunded.

7. Delivery, Returns & Refunds

Delivery timelines, charges, and return conditions are governed by our Delivery Policy and Return & Refund Policy, which form part of these terms.

8. Prohibited Use

You agree not to: order medicines for resale without authorization, submit forged prescriptions, misuse discount codes, or use the site for any unlawful purpose. Violations may result in account suspension and reporting to authorities.

9. Intellectual Property

All content on pharmadesh.com — text, logos, images, and design — belongs to PharmaDesh or its licensors and may not be copied without permission.

10. Limitation of Liability

We take every care in dispensing correctly, but we are not liable for outcomes arising from incorrect use of medicines, self-medication, failure to follow a doctor’s advice, or circumstances beyond our reasonable control.

11. Governing Law

These terms are governed by the laws of the People’s Republic of Bangladesh. Any disputes fall under the jurisdiction of the courts of Dhaka.

12. Contact

PharmaDesh · 32, Taqwa Masjid Road, Dhanmondi-1216, Dhaka, Bangladesh · 01620008875 · support@pharmadesh.com