100%. We purchase only from DGDA-licensed manufacturers and their authorized distributors. Every batch is checked for authenticity and expiry before it enters our inventory.
Only for prescription-only medicines (marked "Prescription Required" on the product page). Over-the-counter medicines, supplements, devices, and personal care products don't need one.
Absolutely. Just enter their address and phone number at checkout. Many of our customers order regularly for family members across the country.
Call or WhatsApp us with the name (or a prescription photo). If it's legally available in Bangladesh, we'll try to source it for you.
No minimum. But orders above ৳[999] ship free
Delivery
Inside Dhaka: within 24 hours (often same-day). Rest of Bangladesh: 2–3 working days. Express delivery within Dhaka is available in [3–4 hours] for urgent needs
You'll get SMS updates automatically. You can also check the live status under My Account → Orders.
Yes, in insulated cold-chain packaging within Dhaka. For other districts, availability is confirmed by our team before dispatch.
Payment
bKash, Nagad, Rocket, Visa/Mastercard, and Cash on Delivery.
Yes. All transactions are processed through secure, encrypted payment gateways. We never store your card details.
Returns & Support
Contact us within [72 hours] with a photo — we'll pick it up free and replace or refund it. See our full Return & Refund Policy.
For safety reasons, we can't restock medicines once delivered in good condition. Please double-check your order before confirming.
[HOTLINE NUMBER] (9 AM – 10 PM, 7 days a week) · WhatsApp: [WHATSAPP NUMBER] · Email: [SUPPORT EMAIL]
Account & Privacy
No — guest checkout is available. But an account lets you track orders, reorder in one tap, and save addresses.
Yes. Prescriptions are viewed only by our pharmacy team, stored securely, and never shared with third parties for marketing. See our Privacy Policy.
